1. TERMS OF SERVICE (TOS)
Last Updated: 16 june 2026
1. Acceptance of Terms
By purchasing or using any service provided by Uwoski Host ("Company"), you ("Client") agree to be bound by these Terms of Service. If you disagree, do not use our services.
2. Billing & Payments
All invoices are due upon receipt. Services will be suspended if payment is not received within [3] days of the due date.
Accounts overdue by [7] days will be terminated and all data will be permanently deleted.
We accept [PayPal, Credit Cards, Cryptocurrency] . All prices are listed in [USD] .
3. Account Responsibility
Clients are responsible for all activity under their account.
You must provide accurate contact information. Failure to do so may result in account suspension.
4. Resource Usage (Fair Use)
Shared hosting accounts may not use more than [25%] of CPU or memory resources for sustained periods.
Inodes (files) must not exceed [250,000] per shared account.
We reserve the right to throttle or suspend accounts that negatively affect server stability.
5. Cancellation & Termination
Clients may cancel at any time via the client area.
We reserve the right to terminate any account without notice for violations of this TOS or the AUP (below).
No refunds are given for accounts terminated due to policy violations.
6. Limitation of Liability
Uwoski Host is not liable for data loss, lost profits, or business interruptions. Our total liability shall not exceed the total amount paid by you in the previous [1] month.
2. ACCEPTABLE USE POLICY (AUP)
Strictly Enforced. Ignorance is not a defense.
PROHIBITED ACTIVITIES (Zero Tolerance):
Illegal Content: Child pornography, terrorism, drug trafficking, or any content violating [US/EU/Your Country] law.
Spam & Bulk Email: Sending unsolicited emails (UBE/UCE), phishing emails, or running mailing lists without double opt-in verification.
Copyright Infringement: Hosting pirated software, movies, music, or nulled scripts without proper licensing.
Malware & Hacking: Hosting viruses, rootkits, phishing kits, DDoS tools, or attempting to hack other servers.
Crypto Mining: Mining cryptocurrency on any shared or VPS plan is strictly forbidden.
Open Proxies/Anonymizers: Running open mail relays or public proxy servers.
CONSEQUENCES:
Violation results in immediate suspension without prior notice, followed by permanent termination. We will cooperate fully with law enforcement.
3. PRIVACY POLICY
Last Updated: 16 june 2026
1. Data We Collect
Personal Data: Full name, billing address, email address, phone number, and IP address.
Payment Data: We do NOT store full credit card details. Payments are processed by third-party gateways ([Stripe/PayPal]).
Usage Data: Logs of access times, browser types, and server resource usage for security and billing.
2. How We Use Data
To provide, maintain, and improve our hosting services.
To send service notices, invoices, and security alerts.
To comply with legal obligations and prevent fraud.
3. Data Sharing
We do not sell your data. We share data only with:
Payment processors (to process transactions).
Law enforcement (if legally required via a court order).
4. Your Rights
Access: Request a copy of your stored data.
Correction: Update your information.
Deletion: Request account closure and data removal (except data we are legally obligated to retain).
5. Cookies
We use essential cookies for login sessions and order processing. You may disable cookies in your browser, but functionality will be limited.
4. REFUND & CANCELLATION POLICY
Last Updated: 16 june 2026
1. Money-Back Guarantee
Uwoski Host offers a [30] -day money-back guarantee on all Shared and VPS hosting plans.
This guarantee does NOT apply to: Domain registrations, SSL certificates, or add-on services (due to third-party costs).
2. How to Request a Refund
Submit a refund request via the client area support ticket system within the first [30] days of activation.
Refunds are processed to the original payment method within [5-7] business days.
3. Pro-Rata Refunds
After the initial [30] -day period, no refunds are issued for unused time.
If you cancel, your service will remain active until the end of your current billing cycle, after which it will be terminated.
4. Refund Exceptions
Refunds are void if your account was suspended or terminated due to AUP/TOS violations.
Setup fees (if applicable) are non-refundable.
5. SERVICE LEVEL AGREEMENT (SLA) - Uptime Guarantee
1. Uptime Pledge
Uwoski Host guarantees [99.9%] network and server uptime per calendar month.
2. Compensation (Credits)
If uptime falls below 99.9%:
99.8% - 99.0%: 10% credit of your monthly fee.
98.9% - 95.0%: 25% credit.
Below 95%: 100% credit for that month.
3. Exclusions
Credits are NOT provided for:
Scheduled maintenance (announced 48 hours in advance).
DDoS attacks exceeding our mitigation capacity.
DNS propagation issues or client-side network outages.
Force majeure (natural disasters, global internet backbone failures).
To claim credit, you must open a support ticket within [7] days of the incident.
